1. Using Flowra By using the Flowra website, creating an account, or booking a service, you agree to follow these Terms & Conditions. You are responsible for providing accurate information, including your name, mobile number, and booking details, and for keeping your account information up to date. 2. Booking & Appointment Confirmation Appointments are subject to availability and are confirmed only after the booking process has been successfully completed. You are responsible for selecting the correct service, date, and time before confirming your appointment. Flowra may contact you if any clarification or adjustment is required. 3. Payments & Prices Service prices are displayed on the website and may include applicable taxes where required. Payments are processed through the available payment method shown at checkout, such as Apple Pay. Prices, offers, and packages may be updated from time to time, but any confirmed booking will follow the price shown at the time of confirmation unless otherwise stated. 4. Rescheduling & Cancellation You may request to reschedule or cancel an appointment through your account or by contacting Flowra, subject to the applicable cancellation policy. Late cancellations, missed appointments, or changes made too close to the appointment time may be subject to restrictions or charges where applicable. 5. Services & Results Flowra aims to provide professional beauty and grooming services based on the selected booking. Results may vary depending on individual hair, nail, skin, or grooming conditions and preferences. Clients should inform the salon team of any relevant sensitivities, allergies, previous treatments, or concerns before receiving a service. 6. Changes to These Terms Flowra may update these Terms & Conditions when necessary to reflect changes to our services, booking process, payment methods, or legal requirements. Updated terms will be published on the website, and continued use of Flowra after changes are made means you accept the revised terms.
