1. Information We Collect We may collect personal information you provide when creating an account, booking a service, or contacting us. This may include your name, Saudi mobile number, appointment details, selected services, and any information you choose to share with our team. 2. How We Use Your Information We use your information to manage your account, process bookings, confirm appointments, provide customer support, improve your experience, and communicate important updates related to your services or account. 3. Booking & Payment Information When you book a service, we process the information required to confirm your appointment, including the selected service, date, and time. Payments made through supported payment services such as Apple Pay are processed securely through the relevant payment provider, and Flowra does not store your full payment card details. 4. Sharing Your Information We do not sell your personal information. We may only share necessary information with trusted service providers who help us operate the website, process payments, manage bookings, or provide technical support, where required to deliver our services. 5. Data Security & Retention We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. We keep your information only for as long as necessary to provide our services, maintain records, or meet applicable legal requirements. 6. Your Privacy Choices You may request to review, update, or correct your personal information by contacting Flowra. You may also request account deletion or ask questions about how your information is handled, subject to applicable legal and operational requirements.
